Welcome to Chartrand Ford

When the time comes to buy a new vehicle, choosing the right dealership is no easy task. The quality of the service you receive, the range of services offered, the customer approach, the professionalism and attentiveness of the team, as well as the quality of the facilities, are all criteria that can be taken into account when making the right choice. 

By choosing Chartrand Ford for your next vehicle, you can be sure you won't go wrong. Discover what makes us a special dealership where it's good to come shopping or servicing your Ford vehicle.

The Advantages of Doing Business With Chartrand Ford

A Company With Family Value

Chartrand Ford is first and foremost a company where customers and employees form one big, beautiful family. Our priority: quality service and customer satisfaction! Each exchange with one of our employees will allow you to understand the values of our company and also our passion for the automobile.

A Passionate Team

Because a car dealership relies above all on its team, we are very proud to count on first-rate employees who are passionate about the Ford brand. Every day, each member of our team demonstrates with his or her own determination, warmth and smile the pleasure of serving you.

Your Satisfaction Is Guaranteed

We are not afraid to say that your satisfaction is guaranteed. Indeed, with a customer satisfaction rate of 97.8%, you are certain to be well served whether it is for the acquisition of a new vehicle, maintenance or repair of your existing vehicle. Customer satisfaction is our number one priority.

Service, Parts, Accessories and Body Shop

Doing business with us is easy! In addition to selling new and used vehicles, you'll find all the services you need for the maintenance and repair of your Ford vehicle in one place. Whether you're looking for the perfect part or accessory, or for body repairs, Chartrand Ford is the place to go!

A Multigenerational Team

We are a team of more than 100 employees who can offer you an unequalled quality of service combining modernity and experience for a better efficiency. Each person is chosen, of course, according to her aptitudes for the position, but also according to the values, know-how and culture of the company.

A Collaborative Team

The interconnection between all departments is essential. An approach where each client's request will be treated in the same way, regardless of the service they need. Following your meeting with a sales consultant, your file, including information on your family and financial situation, your objectives, etc., is immediately forwarded to the financial director who will take charge of you. The latter will then contact the service or parts department according to your request. Rest assured, you are at the heart of our concerns.

A Great Dealership to Buy From

When you come to Chartrand Ford, you can be sure of 5-star service, professional and friendly staff and the facilities of one of the best Ford dealerships in the greater Montreal area. We offer you the best and we are with you, for you!

An Irreproachable After-Sales Service 

Listening and being responsive, offering you solutions, and giving you professional advice: we don't think of after-sales service any differently. At Chartrand Ford, we don't close the door in your face five minutes after the delivery of your vehicle or just after you've paid for the maintenance/repair work you've done with us. For us, nothing is finished until you are completely satisfied.

A Constant Evolution

Each and every one of your comments certainly contributes to the improvement of our services. We don't take anything lightly, on the contrary. At every opportunity, an action is taken by one of our different managers so that each team can take note and learn from your experience. We strive for excellence and it is with you that we will succeed!

Innovation in Action

In order to adapt to the evolution of the market and to guarantee you a quality of service always optimal, we have to question our practice. We don't take for granted things that, to some, might seem "normal". Each team strives to ensure that the best standards are applied and we constantly review our ways of doing things to strive for excellence.